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Answers to common questions about Aardvark plans, billing, and AI usage.
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Your plan runs to the end of the paid period, then the account returns to Free with your prepaid balance untouched.
By default paid AI pauses and readers fall back to free models, so you're never charged a surprise overage.
Unused allowance rolls over up to one month's worth, so allowance plus rollover never exceeds two months at once.
Your maximum is the plan fee plus any overflow already incurred; pay-as-you-go also includes your remaining cap headroom.
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Yes — removing your card also detaches it from your subscription's billing and turns off auto top-up.
Yes — managed hosting is included on paid plans, never required.
No — metered AI runs through Aardvark's managed keys, with an optional Enterprise bring-your-own-key path.
The annual discount applies to the platform fee, while the included-AI allowance is funded at full value every month.
Enterprise is quoted per contract — a negotiated fee, allowance, and member rate, billed out of band rather than charged to a card.
The cutoff stops within roughly one request's cost of your limit, so keep a small buffer if you need a hard ceiling.
Choose cap-and-hold, pay-as-you-go with a cap you set, or a full shutoff — switchable anytime on the Billing page.
The billed dollar cost of metered requests counts against your allowance, pooled account-wide and drained before your prepaid balance.
Rolled-over allowance drains first, then this month's allowance, and your prepaid balance only if you've opted into overflow.
Your prepaid balance is always yours — cancelling, downgrading, or a lapsed payment never spends it.
Your plan runs to the end of the paid period, then the account returns to Free with your prepaid balance untouched.
By default paid AI pauses and readers fall back to free models, so you're never charged a surprise overage.
You get a two-week grace period with automatic retries before the plan lapses to Free, and your balance is never used to cover it.
Unused allowance rolls over up to one month's worth, so allowance plus rollover never exceeds two months at once.
Concurrent paid requests are capped per account; extras get a brief 429 with a Retry-After and can be retried once a slot frees.
Switch back before your renewal and you stay on your current plan at your original price.
Once acknowledged, later cap changes never prompt you again.
You keep the price you signed up at for as long as you stay on that plan.
An optional card-on-file feature that refills your prepaid balance automatically when it runs low.
Your maximum is the plan fee plus any overflow already incurred; pay-as-you-go also includes your remaining cap headroom.
Upgrades apply immediately with proration; downgrades and cancellations wait for your next billing date.
An automatic safety brake pauses paid AI when spending spikes far above your normal pattern — one click resumes it.
The one-time checkbox is a guardrail so a cap far above your allowance is a deliberate choice, not a silent overage.